Refund Policy

Clear and transparent refund process. Your satisfaction is our priority.

Refund Eligibility

We offer refunds for products returned within 7 days of delivery, provided they meet our return criteria. Items must be unused, unwashed, and in their original condition with all tags attached.

Eligible for Refund

  • • Defective or damaged products
  • • Wrong item received
  • • Products not as described
  • • Unused items with tags

Not Eligible

  • • Worn or washed items
  • • Items without tags
  • • Sale/clearance items
  • • Returns after 7 days

Refund Process

1

Initiate Return

Contact our support team within 7 days of delivery

Day 1
2

Ship Product Back

Pack and ship the item using our prepaid return label

Day 2-3
3

Quality Check

We inspect the returned item to verify condition

Day 4-5
4

Refund Processed

Refund is initiated to your original payment method

Day 6-7
5

Refund Received

Amount credited to your account (bank processing time varies)

Day 8-12

Refund Methods

Original Payment Method

Refund will be credited to the same payment method used for purchase

5-7 business days

Store Credit

Get instant store credit to use on your next purchase

Instant

Bank Transfer

Direct bank transfer for COD orders

7-10 business days

Important Notes

  • Shipping charges are non-refundable unless the return is due to our error
  • Refund processing time may vary depending on your bank or payment provider
  • For COD orders, please provide your bank account details for refund processing
  • Partial refunds may be granted for items with obvious signs of use
  • You will receive an email confirmation once your refund is processed

Questions About Refunds?

Our customer support team is here to help you with any refund-related queries.

Contact Support